FAQs
Procentia has extensive experience in the pension and financial services industries
Yes, the IntelliPen system is a modular system that integrates comprehensive browser-based functionality for administering pensions with workflow business automation, a self-service portal for members, participants, employers and trustees. All business rules, calculations and the underlying data are common so that wherever accessed “in real time” the same information is available.
IntelliPen includes workflow, calculations, document management, payroll, reporting tools, interface management, scanning and indexing of documents, pensions accounting and a content management system. The payroll, calculations and accounting modules can be deployed separately.
Our IT infrastructure is based on the Microsoft suite of products.
IntelliPen can be installed and operated in-house, as a hosted solution from IntelliVault private cloud, or as a true cloud deployment (to date installed in Microsoft Azure) to suit your business needs.
Procentia builds processing engines that the Intelli- products use to deliver pensions administration processing. On this processing core configurations are processed for region/jurisdiction, product, scheme and then client. The core being forward compatible and is updated to take advantage of technology advances.
Procentia's users have online access to knowledgebase resources and to issue notification and tracking facilities 24 x 7. Users can also contact us in person by telephone and email for technical support without wading through IVR options and hand-offs. Our support team has knowledge of all client implementations and can respond in person to queries and issues as they arise.
As your administration needs develop, your own in-house staff can update the system without the need for third-party involvement.
The IntelliCase workflow engine and IntelliScan document management facility are fully integrated into the product suite. IntelliCase is supplied with a standard suite of common workflow processes that can be customised to exactly fit a client’s requirements.
Procentia works in true partnership with clients and our reputation has grown based on our excellent service and support, which has led to high levels of client retention.
Accreditations
With pensions systems implemented across four continents, Procentia software is the definitive choice for secure administration of defined benefits, defined contribution, career average and collective defined contribution pensions. Our information security management system (ISMS) controls everything that we do and is ISO 27001 accredited by NQA.
Schedule your IntelliPen pension administration software demo today
